Our commitment to responsible business

Driving change

With Driving Change, we focus on the areas where we can make direct, positive impact – reducing and neutralising our carbon footprint; providing smarter and more efficient urban delivery solutions; driving innovation, inside and out; and building meaningful connections in the communities we work with.

This approach brings us closer to our customers and other stakeholders such as our employees and suppliers, and allows us to drive positive change in how we do business, and evolve our business.

To guide our CSR activities and differentiate our approach, we focus on four priorities – at the heart of our core business – where we feel we can make the most meaningful difference within parcel delivery and beyond:

• Carbon Neutral Commitment

Being dedicated to making every parcel we deliver carbon neutral, for all our customers, at no extra cost

• Smart Urban Delivery

Improving everyday urban life by giving greater delivery choices, while reducing our impact on the road

• Innovative Entrepreneurship

Sharing our expertise and entrepreneurial spirit to help local enterprise thrive

• Closer Communities

Bringing people together to support and build the communities we are closest to.

Driving change